Terms of Service

This site is for personal and commercial use related to our products and services. Users must not use the website for any unlawful or prohibited activities. Your use of the website is also governed by our Privacy Policy. Content on 3jade.com is owned by us or our licensors and is protected by copyright and intellectual property laws. For any queries regarding these terms, please contact us through our provided channels.

1. The pictures of our jade products, especially those that are translucent, may display color deviations due to the impact of different lighting sources and surroundings. We typically take photos under different lighting conditions and environments to present colors as accurately as possible. For a specific product, we can also arrange for new photographs to be taken upon request.

2. Shipping costs are calculated at checkout. Import duties, taxes, and VAT have seldom posed big issues for our customers. However, should any charges apply, they are the responsibility of the buyer.

3, Return/Refund: Your satisfaction is our top priority. We offer 30 day refund guarantee.

PRIVACY POLICY:

3JADE wholesale website is committed to protecting your privacy. We will not sell or disclose any information that identifies you to a third party without your prior approval. We may use the information we collect to periodically notify you about new services or special offers we think you'll find valuable. If you would rather not receive this information, you may contact us with 'unsubscribe' as the subject line.

3JADE wholesale website does not sell, trade or rent your personal information to others.